Simply the BEST!!!!!!!! This is a pharmacy that knows its' clients and runs a business that is very personalized and based on an outstanding knowledge of the field of pharmaceuticals! As good as having a doctor in the house!

A great local business, with really nice staff...especially the pharmacist!
They go out of their way to be friendly, and remember you and greet you every visit. They are a bit more pricey since they're not CVS, Walmart but I like the personal attention and warmth of the staff.

i grew up in Auburndale and frequented Keyes for my sweetarts and gummy bear obsessions. I just now phoned in a prescription from where i live in Vermont and the pharmacist remembered me! I immediately wanted to move back to Auburndale!

Keyes rocks! I recently switched to them from that odious hellmouth that is the West Newton CVS and it was like the sun coming out after a long, rainy week. Why did things have to be so difficult at the old pharmacy? It's so easy here.

I was sick recently and needed a prescription from the doctor, and was dreading having to deal with CVS when I was feeling so lousy. My landlord handed me a business card from Keyes that morning, so I had the doc fax the prescription over to them. It was late afternoon -- which at CVS means hours of waiting, repeated phone calls, a clerk yelling "It's not done yet! Why can't you get it tomorrow!"

So walking out of the doctor's office I dialed Keyes with some trepidation. But the service line was immediately picked up by a kind, polite person! Could it be true? I asked if they had received the fax yet, and without missing a beat the reply: "Of course -- we're filling it now. Just bring your insurance info with you though." Get this: she didn't even ask my name ... she just knew. (Well -- I also made sure to confirm that it was indeed, my prescription, but still -- psychic, man.)

When I got there -- 2 hours later thanks to traffic -- she was still there, my prescription was ready, and it took all of 30 seconds to get my insurance info updated. We even talked for about 5 minutes, mostly about the medicine, but also just chatting. Two other pharmacists were also there, handling customers, and it was just a relaxed affair.

So, a really good neighborhood pharmacy with excellent service. They do compounding, which I've never needed but which my mom thinks is most excellent and rare. They have a whole rack of Boiron homeopathic products (more than CVS has).

So -- if you're still using the West Newton CVS -- get the hell out of there and move to Keyes instead. Seriously. Get the hell out of there, man.

I was house sitting for my Sister-in-law's mother who was in hospice care at home. She ran out of medicine, I went to Keyes Drug, they knew who she was, they gave me the medicine, said that my sister-in-law was well known to them and they would call her up after the weekend about the cost. I was so grateful I could have cried.

We do not find that prescription costs are more that the big guys, but some of the other stuff is. However, a trick I learned from a friend: Even though they cost a little more for some things (CVS and Walgreen's have fooled me on their sporadic high price on every 10th item) . I find I spend less overall because they are a real drug store and I am never tempted to spend $30.00 on christmas lights or $25.00 halloween junk. So at the end of the year when I add up what I spend here, I have spent less that I would have if I had been at big guy. But that's just me.

Wonderful, friendly staff! Several days ago, I stopped in to buy some items for a family member. A wonderfully friendly clerk met me at the counter to take the money and give me the change. However, I failed to ask for a receipt. Unfortunately, the family member for whom I purchased the items didn't understand the directions on the package and told me to return the items. The clerk from whom I had bought the items willingly took them back, even though I had no receipt! That, plus the fact that he was such a likable person from the very start, gave me a first impression that probably will never go away.